TERMS AND CONDITIONS - The Muscle Needs

Introduction

Muscleneeds.com (‘Website’) is an online platform owned, operated, and maintained by Muscle Needs™ (‘Company’, ‘we’, ‘our’, or ‘us’). By accessing, browsing, or using the Website, you acknowledge that you have read, understood, and agreed to be bound by the terms and conditions contained in this User Agreement, as may be amended from time to time. This User Agreement shall remain in effect for an indefinite period, and your continued use or access of the Website shall constitute your acceptance of any revisions or updates to these terms. If you have any questions, comments, or concerns regarding this User Agreement or the Website, you may please email us on contact@mymuscleneeds.com or call us on 011-44708109.
We reserve the right to modify, amend, or update the terms of this User Agreement at any time without prior notice. Users are responsible for reviewing these terms periodically.

OWNERSHIP OF RIGHTS

All content available on Muscleneeds.com (‘Website’), including but not limited to text, images, graphics, logos, designs, and other materials, is protected by applicable copyright and intellectual property laws. Any use of the Website or its content, including copying, storing, or reproducing it in whole or in part, other than for personal and non-commercial use, is strictly prohibited without the prior written permission of Muscle Needs™ (‘Company’, ‘we’, ‘our’, or ‘us’). Certain content displayed on the Website may be owned by third parties and is used under appropriate licenses or permissions. The Website is designed, maintained, and updated by Muscle Needs™ or its authorized licensors. Users shall not modify, publish, transmit, distribute, reproduce, create derivative works from, sell, display, or otherwise commercially exploit any content available on the Website without the prior written consent of the Company.

GENERAL TERMS OF USE

By accessing or using Muscleneeds.com (‘Website’), the User acknowledges and agrees to be bound by these Terms of Use for the duration of their interaction with the Website.
The User is authorized to use the Website solely for lawful purposes and in accordance with the policies of Muscle Needs. Any misuse or violation of these policies may result in legal action as permitted under applicable laws.
Muscle Needs does not engage in promotional activities that encourage purchases, downloads, or commitments without first providing all relevant information and obtaining the User’s explicit consent. All representations regarding products and services are intended to be accurate and truthful.
The Company reserves the right to request additional information or verification from Users where necessary and may contact the User if any verification process is incomplete, cancelled, or requires further clarification.
Muscle Needs reserves the right, at its sole discretion, to modify, update, add to, or remove any portion of these Terms of Use at any time without prior notice. Continued use of the Website constitutes acceptance of such changes.
Limitation of Liability: Under no circumstances shall Muscle Needs’ liability exceed the replacement of the purchased product or the provision of an alternate product of equivalent value, at the sole discretion of the Company.
These Terms of Use shall be governed by the laws of India, and any disputes arising in relation to the Website shall be subject to the exclusive jurisdiction of the courts in Delhi, India.

Prohibited Uses of the Website

You agree not to use the Website for any of the following activities:

Posting, transmitting, or distributing any unlawful, abusive, defamatory, threatening, obscene, vulgar, or otherwise objectionable content.
Sharing material that promotes or encourages criminal activity, civil liability, or violations of any applicable laws or regulations.
Attempting to gain unauthorized access to any computer systems, servers, or networks connected to the Website.
Disrupting, interfering with, or restricting another user’s access to or enjoyment of the Website.
Violating any applicable local, national, or international laws or regulations.
Interfering with or disrupting the operation of the Website or any networks or services connected to it.
Copying, storing, transmitting, or distributing copyrighted materials without the prior permission of the rightful owner.
Uploading, hosting, displaying, publishing, modifying, transmitting, updating, or sharing information that belongs to another person without proper authorization.
Posting or transmitting content that is harmful, harassing, defamatory, obscene, pornographic, invasive of privacy, hateful, discriminatory, or otherwise unlawful.
Publishing or sharing content that may harm minors in any manner.
Infringing any intellectual property rights, including patents, trademarks, copyrights, or other proprietary rights.
Sending misleading or deceptive communications, including messages that misrepresent their origin or contain offensive or threatening content.
Impersonating any individual, entity, or organization.
Uploading or transmitting files that contain viruses, malware, or any code intended to disrupt or damage systems, software, or the Website.
Posting content that threatens national security, public order, or encourages unlawful activities or criminal offences.

Restricted Activities

You agree not to engage in any of the following activities while using the Website:

Violating or attempting to compromise the integrity or security of the Website or its content.
Transmitting information through the Website that disrupts or competes with the services provided by the Website.
Submitting incomplete, false, misleading, or inaccurate information.
Sending unsolicited communications or messages to other users of the Website.
Using automated tools, software, bots, spiders, robots, or similar mechanisms to access, navigate, or search the Website.

Liability, Indemnification, and Governing Law

The Website and its content are provided without any express or implied warranties, including warranties relating to accuracy, reliability, or completeness of information.
We shall not be liable for any loss, damage, or liability arising from the use of, or reliance on, any information or materials available on the Website.
You agree to indemnify, defend, and hold harmless Muscle Needs, its directors, employees, officers, agents, and affiliates from any claims, liabilities, damages, losses, costs, or expenses arising from your use of the Website or violation of these Terms.
This includes, but is not limited to, breaches of representations or obligations under this Agreement, violations of applicable laws, intellectual property infringements, or claims relating to defamation, privacy rights, or other legal rights of third parties.
This User Agreement shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising out of or in connection with this Agreement shall fall under the exclusive jurisdiction of the courts in Delhi, India.
Disputes shall be resolved through arbitration in Delhi, conducted in English by a single arbitrator appointed in accordance with the Arbitration and Conciliation Act, 1996.
Each party shall bear its own legal and arbitration costs.
The obligations under this section shall continue to apply even after the termination or expiration of this User Agreement.

Eligibility to Use the Website

Use of the Website is permitted only to individuals who are legally capable of entering into binding contracts under applicable law. Persons deemed “incompetent to contract” under the Indian Contract Act, 1872, including undischarged insolvents and similar persons, are not eligible to use the Website. We reserve the right, at our sole discretion, to suspend or terminate access to the Website and refuse service to any user at any time. The Website is not available to users whose access or membership has been previously suspended or terminated by us for any reason. Users accessing the Website from outside India are responsible for complying with applicable local laws. Similarly, users accessing the Website from Indian states that impose restrictions are responsible for ensuring compliance with relevant state laws. Unless otherwise stated for specific products or services, these Terms and Conditions supersede all prior representations, understandings, or agreements and shall prevail over any conflicting terms contained in any order placed through the Website.

REFUSAL OF SERVICE:

We reserve the right to refuse service to anyone at any time. We reserve the right, in our sole discretion, to suspend or cancel the service at any time if a computer virus, bug, or other technical problem corrupts the security, or proper administration of the service.

Promotional Communications

We may send you information about our Website, products, promotions, newsletters, and updates via email, SMS, or WhatsApp, including communications related to our affiliates or business partners. If you prefer not to receive such communications, you may unsubscribe using the link provided in our messages or register as a Do Not Disturb (DND) user. Upon receiving your request, we will stop sending such communications within 7 working days, excluding weekends and public holidays in India. For any assistance, you may contact our customer support.

User Communication and Consent

By visiting the Website or sending us emails, you communicate with us electronically and consent to receive communications from us in electronic form. We may communicate with you through email or by posting notices on the Website. You agree that such electronic communications satisfy any legal requirement for written communication. By providing your phone number and email address, including when requesting a call back, you consent to receiving calls or messages related to your account, inquiries, or other Website-related communications.

User Feedback and Submitted Content

All reviews, comments, feedback, suggestions, or other content submitted through the Website (“Comments”) shall become our property upon submission. By providing such Comments, you assign to us all worldwide rights, titles, and interests, including intellectual property rights, allowing us to use, reproduce, modify, publish, or distribute them for any purpose without restriction or compensation. We are not obligated to keep Comments confidential, provide payment, or respond to them. You agree that any Comments submitted will not violate the rights of any third party or contain unlawful, harmful, abusive, defamatory, or misleading content, including spam or malicious software. While we may monitor or remove content at our discretion, we are not required to do so. You remain solely responsible for the Comments you submit and agree to indemnify us against any claims arising from them.

Objectionable Content

By using the Website or its services, you acknowledge that you may encounter content that may be considered offensive, indecent, or objectionable by some individuals. Such content may or may not be identified as such. You agree to use the Website at your own risk, and to the fullest extent permitted by law, we and our affiliates shall not be liable for any content that you may find offensive, indecent, or objectionable.

Termination

This User Agreement shall remain in effect until terminated by either you or us. You may terminate this Agreement at any time by notifying us in writing through registered post and discontinuing all use of the Website. We reserve the right to terminate or suspend your access to the Website at any time, without prior notice and without liability. Upon termination, you must promptly delete or destroy any materials obtained from the Website, including all copies. Termination will not affect our rights to any Comments submitted by you, nor will it cancel your obligation to pay for any products already ordered or any liabilities incurred under this Agreement.

Liability Limitations and Disclaimers

The Website is provided “as is” without any warranties or guarantees. You use the Website at your own risk. While we strive to ensure that content from the Website or external sources is accurate and reliable, we are not responsible for any errors, omissions, or results obtained from its use. We are also not liable for technical issues you may experience. This does not affect any manufacturer product warranties stated in the product specifications.

To the fullest extent permitted by law, neither we nor our suppliers shall be liable for any indirect, incidental, consequential, or special damages, including loss of profits, goodwill, use, data, or other intangible losses arising from your use of the Website, its services, or this Agreement. Our total liability under this Agreement, whether in contract or tort, is limited to the value of the products you have ordered.

We make no guarantees regarding the accuracy, completeness, or timeliness of content, information, or communications on the Website, nor that the Website will be uninterrupted or error-free. We assume no liability for any loss, delay, or corruption of data, or any interruptions or errors in the operation of the Website.

Website Security and Data Protection

You are strictly prohibited from violating or attempting to breach the security of the Website. This includes, but is not limited to:

Accessing data, servers, or accounts you are not authorized to use.
Probing, scanning, or testing systems or networks without permission.
Interfering with the Website or its users, including through viruses, overloading, spamming, or crashing.
Sending unsolicited emails, advertisements, or promotions.
Forging TCP/IP packet headers or any part of email or newsgroup header information.

Violations may result in civil or criminal liability, and we may cooperate with law enforcement to prosecute offenders. You must not use any device, software, or automated tools (including bots, spiders, or robots) to interfere with the Website or access it other than through authorized means, official search tools, or standard web browsers.

We implement technical and security measures, including firewalls, to prevent unauthorized access, loss, or damage to your information. While we secure personal data collected via the Website, we are not liable for any disclosure or loss arising from third-party gateways or external websites. Access to your account requires your ID and password, which you are responsible for protecting. We may verify your identity before granting access or making changes to your personal information.

Entire Agreement and Severability

If any part of this User Agreement is held to be invalid, illegal, or unenforceable under applicable law, including provisions relating to warranties, disclaimers, or liability limitations, such provision shall be replaced by a valid and enforceable provision that closely reflects the original intent. The remainder of the Agreement shall remain in full force and effect.

This User Agreement represents the complete and exclusive understanding between you and us regarding the Website and its services. It supersedes all prior or contemporaneous communications, proposals, agreements, or representations, whether written, oral, or electronic, relating to the Website or its services.

Our failure to enforce any provision or to act with respect to a breach by you or others shall not be construed as a waiver of our rights to enforce the same or other provisions in the future or to take action against subsequent breaches. All terms of this Agreement remain binding and enforceable to the fullest extent permitted by law.

Contact Information

If you have any questions, comments, suggestions, or concerns regarding our products or services, you may write to us at contact@mymuscleneeds.com or call us on 011-44708109. We will make every effort to address and resolve your queries promptly, typically within one month from the date of receipt.